Information Research Weblog

Interesting item Graham. One suspects that this is another case of, "We've done it because it can be done." rather than something arrived at after discussions with e-mail users. Your points about needing to build RM processes into the use of these features is an important one, but one fears that, as with so much in organizations, it will be left to the individual users to do what they like with them. In all probability, most won't bother. The dreadful thought is what spammers might do with them! Think of a possible hack that prevented you from deleting!