Research page

Research page

My research interests lie in understanding human information behaviour and discovering how computer-based tools can assist with the information tasks people perform in their daily lives. My Ph.D work, under the supervision of Dr. Ian Ruthven at the University of Strathclyde, was concerned with Personal Information Management (PIM); investigating how people manage and re-find digital information objects such as personal images, email messages, and web pages. More specifically, the work examined the role of human memory in PIM and how PIM tools can be designed to support human memory. Previous work has shown the role of memory in PIM to be non-trivial and that existing PIM tools place burden on the memory of the user. The central hypothesis of my doctoral work was that the creation of tools that support rather than restrict human recall requires a greater understanding of peoples' memory for information; what they tend to remember and forget; and what kind of support helps them remember more.

Inspired by the approaches taken in the fields of cognitive psychology and information science, I performed a series of studies investigating memory in different contexts. The findings informed the design of novel PIM prototypes, which were evaluated to reveal the usefulness of incorporating memory in the design of PIM tools, to learn about what people remember about their information, how they use these memories to re-find, and how interfaces can be designed to support these memories. Another contribution of the work was the methodology employed to evaluate the prototypes. Evaluating PIM interfaces is notoriously difficult and represents one of the main challenges in the field. I developed and published an experimental method that, while not solving the problem completely, allows researchers to perform controlled PIM evaluations. Further, by promoting a common methodology, my work offers increased scope for researchers to share and compare their findings.

My thesis can be downloaded here.

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I have acted as a pc member or referee for the following conferences and journals.

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Conferences